Privacy Policy

GENERAL STATEMENT ON PRIVACY AND PROTECTION OF PERSONAL INFORMATION

Last Updated: 9/14/24

SandBar Callus Care respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our sandbarcalluscare.com (the "Site") and when we communicate with you via email and SMS.

Information We Collect

We collect personal information you provide directly to us, such as when you create an account, make a purchase, sign up for our newsletter, or subscribe to receive SMS updates. This information may include:

- Name

- Email Address

- Phone Number

- Shipping Address

- Payment Information

- Any other information you provide during registration or purchase.

How We Use Your Information

We use the information we collect for the following purposes:

- To process and fulfill orders, including sending you emails and SMS updates regarding the status of your order.

- To send marketing emails or SMS messages (only if you have opted in), including promotions, new product announcements, and other news.

- To improve our website, products, and services.

- To respond to your inquiries and provide customer support.

Email and SMS Communication

Email Communication

- Opt-In Consent: We only send marketing or promotional emails if you have provided explicit consent by subscribing to our mailing list. You can withdraw your consent at any time by clicking the "unsubscribe" link in any marketing email.

- Transactional Emails: We may send you transactional emails related to your purchases, such as order confirmations, shipping updates, and payment receipts. These emails are essential and do not require consent for sending.

- Data Protection: We take all necessary steps to protect your email address from unauthorized access, disclosure, or misuse. Your email address will never be shared with third parties for marketing purposes without your explicit consent.

SMS Communication

- Opt-In Consent: We will only send SMS messages if you have opted in by providing your phone number and agreeing to receive text messages from us.

- Purpose of SMS Messages: SMS messages may include order status updates, shipping notifications, marketing messages, or customer service communications. You may opt out of marketing SMS at any time by following the "unsubscribe" instructions in any SMS message you receive.

- Data Protection: We use secure technology to protect your phone number and SMS communications. Your phone number will not be shared with third parties without your consent unless it is required to provide our services.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure storage of data, encryption of sensitive information (such as payment details), and regular audits of our systems for vulnerabilities.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

- Service Providers: Third-party companies that assist in operating our Site and conducting business, such as payment processors, email and SMS service providers, and shipping carriers. These third parties are obligated to protect your information and use it only for the services they provide.

- Legal Requirements: If required by law, we may disclose your information in response to a court order, government investigation, or legal process.

Your Rights

You have the following rights regarding your personal information:

- Access: You can request a copy of the personal data we hold about you.

- Correction: You can request corrections to any inaccuracies in your personal data.

- Deletion: You can request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected.

- Opt-Out: You may opt out of marketing emails and SMS messages at any time by following the unsubscribe instructions provided in each communication.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. If we make significant changes, we will notify you by email or via a notice on our Site. Your continued use of the Site after any changes have been made will constitute your acceptance of the new Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

- Email: rylee@sandbarhandcare.com

- Phone: (801) 376 4830

- Mailing Address: 1460 North Main Street, SUITE 7, Spanish Fork Utah 84660, United States

Effective Date: 9/14/24